1. INTRODUCTION

RightNow Ministries International ("RightNow Media," "we," "us" or "our") understands that you care about your privacy. Your privacy is of paramount importance to us. We have created this Privacy Policy ("Policy") to govern the use of all of our websites ("Sites"). This Policy was created to inform you and help you understand the ways we collect, use, store and share your information in connection with your use of RightNow Media. We gather certain types of information about you through the use of our Sites, and we believe you should fully understand why we do this and the reasons surrounding the use of that information.

By viewing or using any of the material on our Sites, whether or not you are a subscriber, registered user or merely a visitor who has not subscribed to our Sites, you consent to the collection and use of information from or about you as explained in this Policy. We strongly encourage you to review this Policy from time to time to ensure that you are aware of any changes or updates. We will try to make you aware of any changes or updates, but it is your sole responsibility to remain aware of any updates or changes made to this Policy. Your continued use of the Sites after changes are made constitutes your acceptance of those changes or updates. If you do not consent to the collection, use and storage of your information in accordance with this Policy, you may not use RightNow Media.

2. INFORMATION WE COLLECT

RightNow Media may collect the following information from or about you.


3. HOW WE USE YOUR INFORMATION

RightNow Media collects and uses your information in order to provide you with the best customer experience possible. These uses may include:


4. DISCLOSURE OR SHARING YOUR INFORMATION

In order to provide our users with the best customer experience, we often rely on our relationships with our chosen and vetted business partners. We will not sell, rent or exploit your information, nor choose to work with a third party that would sell, rent or exploit your information for any commercial profit. We share your information for the following reasons.


5. STORAGE OF YOUR DATA

RightNow Media is committed to keeping and storing your information through accepted practices and to the best of our ability. We use a variety or physical, technical, administrative, logical, and managerial measures to safeguard information in our possession against loss, theft, unauthorized use, disclosure, and modification. Only certain vetted RightNow Media employees have limited access to sensitive information from or about you. Only those who have a legitimate reason within the scope of their employment to access your information will be able to do so. Furthermore, we use measures like encryption and hashing to help protect sensitive information when in transmission. We do not store your payment information as we are not allowed to do so. A vetted third-party service provider that is authorized by law handles any financial payment on our behalf.

Please be aware that by letting others use your account, they may be able to view or access information about your account, including some personal information. Unfortunately, regardless of the lengths that we go to in order to keep your data and information secure, no measures can be guaranteed to provide 100% security. Accordingly, despite our best efforts using accepted and trusted security measures, we cannot guarantee the security of your personal information.

6. CHILDREN

RightNow Media does not allow children under the age of 13 to register for an account. Any attempt to do so will be denied and the user will not be able to proceed with the registration. The RightNow Media site is not intended for use by children without the involvement and approval of a parent or guardian.

7. LINKS TO THIRD-PARTY WEBSITES

RightNow Media provides a number of links to other websites that allows you to make purchases. Anytime you click on a link that will direct you away from the Sites and to a third-party website, we will provide you with a notice informing you that you are leaving our website. If you proceed, it is important to remember that you are leaving the RightNow Media service and will not be governed by this Policy, but by a policy of another entity. Please read their privacy policies carefully to find out how they collect and process your personal data.

8. COOKIE POLICY

We use cookies and other technologies (such as web beacons), as well as advertising identifiers, for various reasons. We use these technologies to make it easy to access our services by remembering you when you return and to provide and analyze our services. We also use cookies, as well as advertising identifiers, to learn more about you and your likely interests, and to deliver and tailor marketing or advertising. We want you to be informed about our use of these technologies, so this section explains the types of technologies we use and how they operate on our Sites.

Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization. Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies. See below for more information and examples.

Advertising identifiers are similar to cookies and are found on many mobile devices and tablets (for example, the "Identifier for Advertisers" (or IDFA) on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. Like cookies, advertising identifiers are used to make online advertising more relevant.

RightNow Media uses what is known as essential cookies. These cookies are strictly necessary to provide our website or online service. For example, we and our service providers may use these cookies to authenticate and identify our members when they use our websites and applications, so we can provide our service to them. They also help us to enforce our Terms, prevent fraud and maintain the security of our service.

We also use performance and functionality cookies. These cookies are not essential but help us to personalize and enhance your online experience. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided. We also use these cookies to collect information such as popular pages, conversion rates, viewing patterns, click-through and other information about your use of our Site so that we can enhance and personalize our website and service and conduct market research. Deletion of these types of cookies may result in limited functionality of our service.

We also use advertising cookies and advertising identifiers. These cookies and advertising identifiers use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you. These types of ads are called "interest-based advertisements." Many of the advertising cookies associated with our service belong to our service providers.

9. POLICIES FOR EU RESIDENTS

If you are a resident of the European Union and, in accordance with the GDPR, would like to know what personal data we have of yours and how we are using it, please contact us at Privacy-Policy@rightnow.org. After an authentication process, we would be happy to correct inaccurate data, answer your questions and process your requests, including the deletion of your data. Also, if you would like to opt-in or opt-out of any of the services we provide or the ways in which we use your personal data, please let us know as we would be happy to assist you with these requests.

10. CONTACT US

If you have any general questions about your account, this Policy, or how to contact Customer Service for assistance, please visit our online help center by clicking here.